Answers to your frequently
asked questions

WhatsApp marketing means reaching customers with broadcasts, offers and support on the app they already use every day. WaMark is an all-in-one WhatsApp marketing software that adds bulk campaigns, AI chatbots, a shared team inbox and a CRM on top of the official WhatsApp Business API.

Import or upload your contacts, pick a Meta-approved template, choose a list or segment, and hit send. WaMark delivers bulk WhatsApp messages to thousands of people at once and tracks delivered, read and replied in real time.

Yes. Import a list once, or capture leads straight from your website forms and ads, and WaMark messages them through the official API — you don’t have to save every number on your phone first.

Yes. WaMark runs on Meta’s official WhatsApp Business Cloud API, so your number stays compliant and every message is sent the approved way.

No. Bulk campaigns, chatbots and WhatsApp Flows are completely no-code. A REST API is there if you want custom integrations, but you don’t need it to get started.

Build drag-and-drop chatbots and WhatsApp Flows, or let an AI agent answer from the documents and URLs you upload. It replies 24/7, grounded in your own content, then hands the chat to a human the moment a customer asks.

Plans start at ₹999/month. You pay your plan plus Meta’s standard per-message rates — there is no extra platform fee. Pay monthly or yearly (yearly saves about 17%) via Razorpay, with automatic GST invoices.

Yes. Each number is its own space with a dedicated team inbox and contacts, and you decide which staff can open it.

Yes. Add team members with role-based permissions, restrict who can open which number, and invite staff with a secure set-your-password link.

Every workspace is isolated at the database level with row-level security, secrets are never exposed to the browser, and you can enforce two-factor authentication across your whole team.

No — WaMark is paid-only, with plans from ₹999/month. You pay your plan plus Meta’s standard per-message rates, with no extra platform fee.

Yes. Create an order, or let one arrive from your Shopify or Ecwid store, and send a GST tax invoice or bill of supply as a PDF on WhatsApp or email. An issued invoice is not edited; if something comes back, you issue a credit note against it.

No. You connect your own Razorpay, Cashfree or Stripe account. WaMark creates the payment link, reads the result from your gateway and marks the order paid. The money goes to your account and WaMark never holds it.

Connect your own Shiprocket or Delhivery account, compare their rates and book from the order. A parcel you sent with any other courier can be recorded by hand with its tracking number, and your customer gets a tracking page for it.

Pick a month and WaMark builds your sales books from your invoices, payments and refunds, and tells you what looks wrong before anything is exported. Then it makes GSTR-1 data, Tally and Zoho Books files and a plain journal for your accountant, which you can email from the same screen. Try the first import on a single month.

Yes. Share your booking link or let a chatbot offer it. Customers pick a service, a person and a time, pay a deposit if you ask for one, and confirm, change or cancel on WhatsApp. Your team sees every booking in one calendar.

Yes. Switch on food ordering, add your menu and share the link, or print a QR code for each table. Orders reach a kitchen board with a token number, and pickup and delivery orders are confirmed to the customer on WhatsApp. Customers pay on pickup or on delivery.

Yes. Call a colleague from team chat with screen sharing, or start a meeting and send its short link on WhatsApp. Guests join from a browser. Calls and meetings run between the browsers, so WaMark stores no recording.

Sign up, verify your email, connect your WhatsApp number through the Meta Cloud API, and you are ready to send your first campaign — usually within minutes.