Data & Account Deletion — WaMark

Data & Account Deletion

This page explains how to request deletion of your WaMark account and the personal data associated with it. It applies to the WaMark web dashboard and the WaMark Android app (package com.wamark.app).

How to request deletion

Email support@wamark.in from the email address registered to your WaMark account, using the subject line “Delete my account”. Please include your registered mobile number so we can verify that the request comes from the account holder. You can also raise the request from inside the app or dashboard by contacting our support team.

We verify every request to protect account holders, and we respond within the timeframe required by law (under the GDPR, within one month of receiving a valid request).

What is deleted

When we close and delete a WaMark account, we delete or anonymise:

  • Your profile information — name, email address, phone number and user ID
  • Your workspace’s contacts, chat history, media, notes and other content stored in the Service
  • Device identifiers such as push-notification tokens

What is kept, and for how long

We may retain a limited set of records where the law requires it — for example, invoices and tax records — for the statutory retention period. These records are kept solely for legal and accounting compliance and are not used for any other purpose. Once the required period has passed, they are deleted or anonymised.

Questions

For any questions about deletion or your privacy rights, email support@wamark.in. For full details of how we handle your data, see our Privacy Policy.

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